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If you have encountered false trade descriptions on goods or unfair sale practices such as:
- Fake goods
- False representation on product's ingredient or function
- Misleading price indication, or
- Goods of false origin
Please lodge your complaint with us by:
-
Mail
Customs and Excise Department
Consumer Protection Bureau (2)
14/F Trade and Industry Department Tower
700 Nathan Road, Mongkok
Kowloon
Hong Kong
-
Customs Hotline (24-hour)
(852) 2545 6182
For general enquiries, please call the 24-hour "General Enquiry Hotline" at (852) 2815 7711.
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