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General Enquiries
       
   
Telephone
Faxline
  *24-hour Enquiry Hotline Service
2815 7711
2542 3334
  *Complaint
8100 3553
2854 3962


*Telephone Numbers for Further Enquiries


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Comments and Suggestions

 


Your comments or suggestions about the ways in which our services are delivered can be addressed to the Commissioner of Customs & Excise:

*by mail at 8/F Harbour Building, 38 Pier Road, Central, Hong Kong;

*by fax at (852) 2542 3334; or

*by e-mail at customsenquiry@customs.gov.hk.

 
 

(Email messages are vulnerable to third-party interception. Confidential information should be sent to the department by post.)


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Personal Information Collection Statement
 

The personal data provided will be used by the Customs and Excise Department to process your enquiries and to follow up on your comments. You are required to provide your name and e-mail address. If you do not provide sufficient information, we may not be able to follow up on your enquiries and comments. The personal data you provided may be disclosed to other Government departments and agencies for the purposes mentioned above.

You have a right of access and correction with respect to your personal data as provided for in sections 18 and 22 and Principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. If you wish to exercise these rights with respect to your personal data provided, please contact: -

Executive Officer (Personnel)2,
Customs and Excise Department,
9/F, Harbour Building,
38 Pier Road, Central, Hong Kong.
Tel: 2852 3389
Fax: 2581 2138


*

Privacy Policy Statement



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2005 | Important notices | Privacy policy Last revision date: 24 November 2008