Home > Major Responsibilities > Consumer Protection > Procedures of Lodging Complaints

 

You can lodge a complaint to this department at any time by dialing 2545 6182 concerning:-

(1)

Short Weights and Measures;

(2)

Unsafe Toys and Childrenˇ¦s Products;

(3)

Unsafe Consumer Goods;

(4) False trade descriptions on goods;
(5) Overstating the fineness of Gold and Platinum.

Complaints can also be directed to the following addresses by post:-

For Items (1) to (3)
Consumer Protection Bureau at 11/F, North Point Government Offices, 333, Java Road, North Point, Hong Kong.

For Items (4) and (5)
Trade Descriptions and Transhipment Controls Bureau at 14/F, Trade and Industry Department Tower, 700 Nathan Road, Mongkok, Kowloon.









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2005 | Important notices | Privacy policy Last revision date: 13 May 2008