| You can lodge a complaint to this department at any time by dialing 2545 6182 concerning:-
| (1) |
Short Weights and Measures; |
| (2) |
Unsafe Toys and Childrenˇ¦s Products; |
| (3) |
Unsafe Consumer Goods; |
| (4) |
False trade descriptions on goods; |
| (5) |
Overstating the fineness of Gold and Platinum. |
Complaints can also be directed to the following addresses by post:-
For Items (1) to (3)
Consumer Protection Bureau at 11/F, North Point Government Offices, 333, Java Road, North Point, Hong Kong.
For Items (4) and (5)
Trade Descriptions and Transhipment Controls Bureau at 14/F, Trade and Industry Department Tower, 700 Nathan Road, Mongkok, Kowloon. |