Declarations are to be lodged electronically through the services provided by the following service providers (SP) appointed by Government:

Global e-Trading Services Limited (Ge-TS)
Enquiry Hotline : 8201 0082
Website : http://www.ge-ts.com.hk

Tradelink Electronic Commerce Limited (Tradelink)
Enquiry Hotline : 2599 1700
Website : http://www.tradelink.com.hk

After registration with SP, importers/exporters may make use of the front-end solutions provided, such as end-user software or web-form, to compile the necessary information into structured declaration messages as required. With proper electronic signature, the electronic declarations can be sent to SP's system. If a declaration is in order and accepted by SP's system, the declarant will receive an "acknowledgement message" from the system while the declaration message will be transmitted to Government's system. The payment of relevant Government charges and the SP transaction fees will be settled between the declarant and the respective SP. On the other hand, if a declaration is rejected by SP's system, the declarant will receive an "error message". The declarant therefore has to re-submit the declaration after completion of appropriate follow-up action. Importers/exporters should note that they have to pay late lodgement charge and may be liable to prosecution if they fail to lodge the required import or export/re-export declaration within 14 days after the importation or exportation of the article.

Paper-to-electronic conversion service for declaration is also provided by SP through a network of service agents in Hong Kong. Importers/exporters have to complete a specified paper authorization form. The service agents will convert the information into electronic messages and send them to the respective SP for onward transmission to the Government. An extra service charge will be incurred for such conversion service.