With the Intelligence Bureau set up on 2 July 2002, the department embarks on an innovative Intelligence-led mode of operation. Decision-making processes at all levels are based upon the effective and efficient use of intelligence and risk management techniques.

2.     Dedicated groups at the bureau headquarters produce various types of intelligence and risk management products to facilitate:

3.     Individual Operational Intelligence Units of the bureau reside in different major formations to ensure an effective intelligence sharing and provide direct intelligence support services to frontline operations.

4.     Advanced information technology is used to enhance the existing intelligence systems to ensure an effective dissemination and sharing of intelligence at all levels. Risk indicators are developed to further facilitate the risk management in frontline operations.

5.     The Intelligence Bureau is underpinned by a new Customs Liaison Bureau set up simultaneously on 2 July 2002 to widen the sources and enhance the quality of intelligence from the mainland and overseas enforcement agencies.

6.     The new direction of further use of intelligence and risk management in customs operations enables the department to further increase its strength in targeting accuracy and risk profiling against smuggling, drug trafficking, intellectual property rights piracy, etc.; and enhance trade facilitation as well as protection of revenue and consumer's rights.

7.     It is expected that the new Intelligence Bureau will bring the following major benefits to the department: