Your assistance is sought to report information on: 

You are encouraged to report information to us by:

  1. Crime-reporting Hotline
    (852) 2545 6182
  2. Crime-reporting Email
    (This email is only used for crime reporting.For general enquiry, please send an email to
  3. Online Crime Report Form
    QR code
    (Please access the Online Crime Report Form through the hyperlink or QR code.)
  4. Report Form designed for Unfair Trade Practices and False Trade Descriptions (TCB921e)
  5. Crime Report (CED358)
  6. Fax
    (852) 2543 4942
  7. Mail
    Commissioner of Customs and Excise
    G.P.O. Box No. 1166
Remarks:Items (3), (5) and (7) will only be processed during office hours.

All information provided will be kept in confidence.

Reward Scheme

Rewards may be offered to registered informers with information under reward scheme and leading to seizures and arrests.

Please call (852) 2545 6182 for further enquiries.