Hong Kong Customs today (December 12) alerted members of the public to a potential thermal burn injury posed by one model of a magnetic wireless charging stand (charging stand), and advised them to stop using the products.
Customs earlier received information alleging that a charging stand had an overheating problem, and then test-purchased that model of charging stand for safety testing. Testing results revealed that when using the wireless charging function, if a metal foreign object is placed between the charging stand and the device being charged, the temperature of the foreign object could reach 148.1 degrees Celsius, exceeding the permissible limit of 85 degrees C. Overheating was also observed in the charging stand. Therefore, the product did not comply with relevant international product safety standards, and is suspected to be in contravention of the Consumer Goods Safety Ordinance (CGSO).
Customs officers later conducted an operation and searched the premises of the retailer involved in the case. No charging stand concerned was found. A prohibition notice was then served to the subject retailer, prohibiting the sale of the suspected unsafe charging stand concerned.
Furthermore, Customs officers have conducted spot checks and inspections in various districts and have not found any sales of the charging stand concerned so far. The investigation is ongoing.
Customs reminds members of the public to adhere to following safety tips when purchasing and using charging stands:
Customs is committed to the protection of consumer interests and regularly conducts spot checks and safety tests on consumer goods to ensure that they are reasonably safe for use by consumers.
Customs also reminds traders to comply with the statutory requirements of the CGSO to protect the safety of consumers. Under the CGSO, it is an offence to supply, manufacture or import into Hong Kong consumer goods unless the goods comply with the general safety requirements for consumer goods. The maximum penalty upon conviction is a fine of $100,000 and imprisonment for one year on first conviction, and $500,000 and imprisonment for two years on subsequent conviction.
Members of the public may report any suspected violations of the CGSO to Customs' 24-hour hotline 182 8080 or its dedicated crime-reporting email account (crimereport@customs.gov.hk) or online form (eform.cefs.gov.hk/form/ced002/).
Ends/Friday, December 12, 2025
