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About the Scheme

The Customs and Excise Department (C&ED) has implemented the “Smart Crossing” Scheme with a view to improving the recognition rate of the licence plate numbers (LPNs) of cross-boundary private cars (CBPC) through radio frequency identification (RFID) technology at the land boundary control points.

The owner or driver of a CBPC can voluntarily join the Scheme by providing his/her name and LPN for registration at no cost. After registration, Customs officers would affix an RFID tag to the windshield of the CBPC. When the CBPC passes by the Customs kiosk, the driver and passengers can then enjoy a more efficient customs clearance service.

“Smart Crossing” Scheme can improve the efficiency of CBPC clearance by applying RFID technology free-of-charge.

Fee

Free of charge

Application Procedure

  1. Apply in person at any land boundary control point
    1.1The owner or driver of CBPC (the applicant) can drive the CBPC to the land boundary control point and inform the Customs officer at the Customs kiosk that he/she wishes to join the “Smart Crossing" Scheme.
    1.2The applicant should follow the guidelines given by the Customs Officer and park the CBPC at the designated location and provide his/her name and LPN of the CBPC for registration.
    1.3Upon verification, the Customs Officer would affix a “Smart Crossing” RFID tag (length 10.7 cm and width 2.8cm) to the top right corner of the windshield on the spot.
  2. The applicant would provide the Customs Officer with the required information Customs officer would conduct registration for the applicant Customs Officer would affix a “Smart Crossing” RFID tag to the windshield of the CBPC
    (1) The applicant would provide the Customs Officer with the required information (2) Customs officer would conduct registration for the applicant (3) Customs Officer would affix a “Smart Crossing” RFID tag to the windshield of the CBPC
  3. Pre-registration
    2.1The applicant can pre-register via email smartcrossing@customs.gov.hk.
    2.2The applicant can choose from the following locations for affixing the “Smart Crossing” RFID tag:-
    • Customs Headquarters Building, 222 Java Road, North Point, Hong Kong
    • Land Boundary Control Point
      ✓ Heung Yuen Wai Boundary Control Point
      ✓ Hong Kong-Zhuhai-Macao Bridge Hong Kong Port
      ✓ Lok Ma Chau Control Point
      ✓ Man Kam To Control Point
      ✓ Sha Tau Kok Control Point
      ✓ Shenzhen Bay Control Point
    2.3The applicant should use ‘Application for “Smart Crossing” Scheme’ as subject and provide the following information in the email:
    • Name, licence plate number, contact number and the selected designated location as mentioned in para. 2.2 above. Customs officer would then contact the applicant for arrangement during office hours.
    2.4Upon receiving the “Confirmation of pre-registration” email, the applicant should complete the following procedures:
    • The applicant should drive the CBPC to the designated control point according to the instruction specified in the confirmation email and present to the Customs Officer and park the CBPC at the designated location.
    • Customs Officer would verify the information and affix the“Smart Crossing” RFID tag to the top right corner of the windshield of the CBPC on the spot.

Enquiry

Phone:
Pre-Registration (852) 3759 3692 Office Hours:
Monday to Friday
8:45 am – 6:00 pm
Closed on Saturdays,
Sundays and public holidays
Heung Yuen Wai Boundary Control Point (852) 3552 0333
Hong Kong-Zhuhai-Macao Bridge Hong Kong Port (852) 3195 2656
Lok Ma Chau Control Point (852) 2482 8754
Man Kam To Control Point (852) 2679 2088
Sha Tau Kok Control Point (852) 2674 4384
Shenzhen Bay Control Point (852) 3543 3753

Email:smartcrossing@customs.gov.hk

Frequently Asked Questions

Q.1 What is “RFID”?
A.1 The full name of RFID is "Radio Frequency Identification”. It uses electromagnetic fields to automatically identify RFID tags and retrieve the stored data.

RFID antennas installed at Customs kiosks can energize an RFID tag affixed to the windshield of a CBPC. The RFID tag then reflects electromagnetic waves with data of unique coding back to the RFID antenna. With the RFID reader and database of the tag numbers, the LPN of CBPC can be decoded and recognized automatically.
Q.2 How long does it take to affix the Smarting Crossing tag?
A.2 It only takes three to five minutes.
Q.3 Can I remove the Smarting Crossing tag by myself?
A.3 When the Smarting Crossing RFID tag is torn off, the fuse would be broken. If you decide to replace the windshield or the CBPC, please contact the Customs and Excise Department as soon as possible for replacement of a new Smarting Crossing tag.
Q.4 What should I do if my licence plate number is changed?
A.4 Please contact the Customs and Excise Department as soon as possible for replacement of a new Smarting Crossing tag.
Q.5 Can the Smarting Crossing tag commonly be used at all land boundary control points in Hong Kong?
A.5 Each LPN of CBPC is required to register to “Smart Crossing” Scheme once. The tag can then be commonly used at six land boundary control points in Hong Kong: Heung Yuen Wai Boundary Control Point, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port, Lok Ma Chau Control Point, Man Kam To Control Point, Sha Tau Kok Control Point and Shenzhen Bay Control Point.

“Smart Crossing” Scheme for Cross-Boundary Private Car (CBPC)