The Customs and Excise Department is responsible for enforcing the Trade Descriptions Ordinance, Chapter 362, Laws of Hong Kong and its eight pieces of subsidiary legislation which aim at protecting consumers by prohibiting false trade descriptions, false, misleading or incomplete information and misstatements in respect of goods provided in the course of trade.
The Department will carry out surprise checks to ensure that the law is complied with and will investigate any suspected violations.
It is an offence for any person, in the course of trade, to supply, offer to supply, have in his possession for sale or for any purpose of trade or manufacture, any goods to which a false trade description pertaining to the place of manufacture of the said goods is applied.
Any person who commits an offence under the Trade Descriptions Ordinance, Chapter 362, Laws of Hong Kong in relation to the application of trade description to goods is liable:
The false trade descriptions cases generally involve misleading price indication, confusing price units, and false representation on product's ingredients or functions.
|1 kg =
|2 shijin(market catty)
|1 catty =
|12.10 shiliang(market tael)
|1 shijin =
|10 shiliang(market tael)
If you have encountered any activities which are suspected to be in contravention of the Trade Descriptions Ordinance, please call Customs Hotline (24 hours): 2545 6182.
In order to let the enforcement agency effectively make a fair and reasonable assessment on whether any follow-up action needs to be taken, informants are invited to fill in the specified Report Form and send by
Post: Hong Kong General Post Box 1166
Fax: (852) 2543 4942
While we shall look into the information given, our investigator may or may not contact you for further information. In case a witness statement is required from you, our investigator will fix an appointment with you for an interview in our office. The information you provided to this department will help us detect possible offence committed by the trader concerned, irrespective of the findings and outcome on this particular case.
In pursuance to section 17(2) of the Trade Descriptions Ordinance, this department is forbidden from disclosing any information obtained in the investigation, including the factors concerned in drawing of conclusion. If you need assistance, please call Information Hotline (24-hour) (852) 2545 6182.
For enquiry on general information, please contact us through general enquiry.