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Phase 1 of Trade Single Window (TSW) provides a voluntary e-option for the trade to lodge import and export trade documents for specific types of commodities through a single electronic platform. Phase 1 initially covers five types of import and export trade documents for specific types of commodities and will be progressively extended to cover more types of trade documents. The new service can be accessed through the TSW website (www.tradesinglewindow.hk (Opens a new window) ). To tie in with the launch of Phase 1 of TSW, the Customs and Excise Department has set up a dedicated office to oversee the operation of the TSW system and provide support to TSW users through training, help-desk and hotline services.

Government launches Phase 1 of the Trade Single Window on 28 December 2018