In recognition of the outstanding performance in safeguarding consumer rights and handling complaints, Hong Kong Customs received the Ombudsman's Awards 2025 for both the Team Award and the Individual Award. The Deputy Commissioner (Control and Enforcement) of Customs and Excise, Mr Mark Woo, led the winning team and officers to receive the awards from the Ombudsman, Mr Jack Chan. The Commissioner of Customs and Excise, Mr Chan Tsz-tat, also led colleagues to attend the ceremony to show support.
■ Hong Kong Customs receives Team Award in Ombudsman’s Awards 2025.
■ The Commissioner (fifth left) leads colleagues to attend the ceremony to show support
| The following four officers received the Individual Awards under the Ombudsman's Awards 2025: | |
| Senior Inspector | CHAN Kin-Kwan |
| Acting Senior Trade Controls Officer | IP Ka-him |
| Acting Senior Inspector | LEE Chung-lam |
| Executive Officer I | CHU Ting-pong |




