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Sept 2026 Vol. 76
Sept 2026 Vol. 76
Consumer Protection

Reminder from Customs Detective: Beware of prepaid consumption risks

Customs Detective, a series of promotional videos on smart consumption produced by Hong Kong Customs, recently featured officers from the Intellectual Property Investigation Bureau to talk about the common prepaid consumption traps found in daily life.

Officers pointed out that while many promotions in the market boast the idea of "buy more, save more", consumers who blindly make substantial upfront payments may bear the risk of being unable to recover their losses once the trader closes down. Officers also reminded the public to patronise reputable traders when shopping, and carefully evaluate their actual needs before making large prepayments, so as not to lose big for the sake of small gains.

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